Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• usernames & passwords
• contact preferences
• billing addresses & transaction records

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled directly by PCI-DSS compliant payment processors (such as Razorpay, Cashfree, Google Play Billing, Apple In-App Purchases).

Application Data

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based news and regional services.
• Mobile Device Access: We may request access or permission to certain features from your mobile device, including your camera, notifications, storage, and other device features.
• Mobile Device Data: We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address.
• Push Notifications: We may request to send you push notifications regarding your account or breaking news features of the application(s).

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication: To manage user accounts and enable secure authentication and access.
• To deliver and facilitate delivery of services to the user: To provide you with personalized news feeds, regional alerts, and digital content.
• To respond to user inquiries and offer support: To solve any potential issues you might have with the requested service.
• To send administrative information: To send details regarding our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders: To manage payments, subscriptions, refunds, and service renewals.
• To protect our Services: As part of our efforts to keep our Services safe and secure (including fraud monitoring and prevention).
• To evaluate and improve our Services: To identify usage trends, determine the effectiveness of our campaigns, and improve user experience.
• To comply with legal obligations: To respond to legal requests and prevent harm.

We process personal information under the following legal frameworks:

• Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose.
• Performance of a Contract: We process information when necessary to fulfill our contractual obligations to you, including providing our services.
• Legitimate Interests: When reasonably necessary to achieve our legitimate business interests without overriding your fundamental rights.
• Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations.

We may share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (such as cloud hosting, analytics, push notification delivery, and customer service).
• Legal Requirements: We may disclose information where required by law, subpoena, or governmental regulatory authorities.

We may use cookies and similar tracking technologies (like web beacons, tokens, and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie management guidelines.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.

We do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 18 years of age, or that you are at least 13 years of age and have received the permission and direct supervision of a parent or guardian to use the Services. If we learn that personal information from users less than 13 years of age (or from minors under 18 without required parental consent) has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. For more details on our zero tolerance against child sexual abuse and exploitation, please review our Child Safety Standards.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us directly.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails or updating notification preferences in the app.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings or contact our support team.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

If you have questions or comments about this notice, you may contact our Grievance Redressal and Compliance Officer by email at business@insyssky.com or by post to:

Based on the applicable laws of your country or jurisdiction, you may have the right to request access to the personal information we collect from you, change that information, or delete it.

To request permanent deletion of your account and associated data directly online, you can submit your request via our Account Deletion Request Page.

Alternatively, you can submit a data subject access request to business@insyssky.com.